Last updated: September, 9th, 2025

TLDR: Must be 18+ to use our site. Prices and availability can change. Shipping options and pre-orders are explained in our Shipping Policy. Returns are limited for hygiene reasons. Warranty terms are in the Warranty Policy. Disputes are resolved by SIAC arbitration in Singapore.

1. Who we are

Creator Clones Pte. Ltd. is a company registered in Singapore. Our website and related services are operated at https://creatorclones.com and any other services that link to these Terms (the “Services”). Contact: support@creatorclones.com.

Our catalog includes adult products intended only for personal use by individuals aged 18 or older. Access and purchases by anyone under 18 are not allowed. You are responsible for using the Services in compliance with all laws that apply to you.

2. Acceptance of these Terms

By visiting or buying from the Services, you agree to these Terms and to the documents incorporated by reference, including our Privacy Policy, Cookies Policy, Shipping Policy, Returns and Refunds Policy, and Warranty Policy. If you do not agree, do not use the Services. We may update these Terms from time to time. Your continued use after the “Last updated” date means you accept the changes. We recommend printing a copy for your records.

3. Eligibility and regional compliance

You must be 18 or older and able to form a binding contract. The Services are not directed to minors. If you access the Services from a location outside Singapore, you do so on your own initiative and must follow the laws of your jurisdiction.

4. Account registration and security

You may be asked to create an account to complete a purchase or use certain features. Keep your credentials confidential and ensure your account information is accurate and current. You are responsible for all activity on your account. We may remove or change usernames, or suspend or terminate accounts that violate these Terms or the law.

5. Product information

We work to describe products accurately, including features, specifications, and images. Minor variations can occur due to manufacturing changes or display settings. Products may be available in limited quantities and are subject to discontinuation at any time. Prices can change without notice.

6. Pricing, payment, and order acceptance

6.1 Prices and taxes

Displayed prices are in USD unless specified otherwise at checkout. Applicable taxes and shipping fees will be added at checkout. We may correct pricing mistakes even after payment is requested or received.

6.2 Payment methods

Accepted payment methods include Visa, Mastercard, American Express, and Discover, processed via PayPal, as well as PayPal account payments.

6.3 Order review and limitations

We reserve the right to refuse or limit any order, including orders placed under the same account, card, or shipping address, and orders that appear to be for resale. We can cancel any order that violates these Terms or applicable law.

7. Shipping and delivery

7.1 Shipping windows and risk of loss

Shipping options, fees, and estimated delivery windows are shown at checkout and explained in our Shipping Policy. Risk of loss transfers when the carrier takes possession of your parcel where permitted by law. Carrier or customs delays, weather events, or other factors outside our control can affect delivery timing. We may split an order into multiple shipments at no additional cost to you.

Risk transfer is set by agreement and, for Singapore law purposes, is consistent with section 20(1) of the Sale of Goods Act, which allows parties to specify when risk passes.

7.2 Address accuracy and failed delivery

Please ensure the shipping address is accurate and deliverable. If a package is returned due to an incorrect address, refusal, or repeated delivery failures, we may offer reshipment at your cost. We are not responsible for packages after a carrier scan shows delivered.

7.3 Customs and import duties

International shipments may be subject to import duties, fees, and taxes imposed by the destination country. You are responsible for these charges if applicable.

7.4 Pre-orders

From time to time we offer products on a pre-order basis. Product pages and checkout will display estimated ship dates. Estimated dates are not guaranteed. Payment is charged at checkout unless we state otherwise for a specific launch. You may cancel a pre-order before it ships, unless the page clearly states that the item is final sale or made to order. If we cannot fulfill a pre-order within a reasonable time, we may cancel and issue a full refund to the original payment method. Pre-orders ship when inventory arrives, and we may ship in separate parcels if your cart includes both in-stock and pre-order items.

8. Returns, refunds, and exchanges

For health and safety reasons, most sales are final. Limited returns or refunds may be allowed under the specific conditions set out in our Returns and Refunds Policy, which is incorporated into these Terms. Where a refund is approved, it will be issued to the original payment method. Please review that policy before purchasing.

For consumers in the European Union and the United Kingdom, statutory cancellation rights under the EU Consumer Rights Directive 2011/83/EU and the UK Consumer Contracts (Information, Cancellation and Additional Charges) Regulations 2013 may apply. Those rights do not apply to sealed goods that are not suitable for return for health protection or hygiene reasons once unsealed, as set out in Article 16(e) of the Directive and Regulation 28 of the UK Regulations.

9. Warranty summary

Products may be covered by our Warranty Policy or a manufacturer’s written warranty, as applicable. Coverage, claim windows, and exclusions are explained in the Warranty Policy, which is incorporated into these Terms. Implied warranties are disclaimed to the maximum extent permitted by law. The Warranty Policy does not expand any manufacturer warranty that comes with a product. We will publish the separate Warranty Policy you requested, and it will govern how you submit a claim.

Nothing in this Warranty summary limits non-excludable rights under Singapore consumer law, including the Consumer Protection (Fair Trading) Act and its “lemon law” provisions, which provide statutory remedies where goods do not conform to contract. Any attempt to restrict such rights is subject to the Unfair Contract Terms Act reasonableness test.

10. Acceptable use

Use the Services only for lawful purposes and in accordance with these Terms. Prohibited activities include scraping or data mining, reverse engineering, uploading viruses, harassment, hate speech, impersonation, collecting user data without consent, using bots or automated scripts, and other activity that disrupts the Services or violates law. We may suspend, remove content, or report conduct to authorities where appropriate.

11. User content, reviews, and feedback

11.1 Your content

If you post or submit reviews, comments, images, or other content, you affirm you have the rights to share it and it does not infringe others’ rights or violate law. You give us a non-exclusive, worldwide, transferable, sublicensable license to use, reproduce, display, and distribute your content for our business, including for marketing, across media channels, subject to applicable law. We may edit or remove content that violates these Terms.

11.2 Review standards

Reviews must reflect your personal experience and must not include profanity, discriminatory content, illegal references, or misleading statements. We may accept, reject, or remove reviews at our discretion and have no obligation to screen them. Reviews do not represent our views, and we are not responsible for any claims arising from reviews.

11.3 Submissions and ideas

If you send suggestions or feedback, you agree that we may use them without restriction or obligation. This helps us improve the Services and our catalog.

12. Intellectual property

All content on the Services, including site design, text, graphics, product photos, video, trademarks, and software, is owned by Creator Clones or our licensors and is protected by intellectual property laws. You receive a personal, limited license to access the Services and to download or print content for personal use within the scope described here. No other rights are granted. Commercial use, copying, distribution, or derivative uses require prior written permission.

Our rights in content and branding are protected by the Copyright Act 2021 and the Trade Marks Act 1998 (including subsidiary legislation), in addition to common-law passing off.

13. Third-party services and links

The Services may reference third-party tools, payment processors, or websites. Those services are operated by third parties subject to their own terms and privacy practices. We are not responsible for third-party content or services. Exercise judgment when interacting with them.

14. Privacy and data handling

Our Privacy Policy explains the data we collect, how we use it, and the legal bases for processing. By using the Services, you agree to the Privacy Policy, which is incorporated into these Terms. The Services are hosted in Singapore. If you access the Services from another region with different data rules, you consent to transferring your data to and processing it in Singapore as described in the Privacy Policy.

15. Availability and changes to the Services

We may alter or discontinue any part of the Services without notice. Interruptions may occur due to maintenance, updates, outages, or events outside our control. We will not be liable for any loss or inconvenience due to downtime or changes, and nothing obligates us to provide corrections or releases.

16. Compliance, sanctions, and lawful use

You agree not to use the Services in violation of sanctions, export, or import restrictions. We may cancel any order or restrict access if required to comply with applicable trade laws.

You must not use the Services in violation of applicable export control or sanctions laws. In Singapore, this includes controls under the Strategic Goods (Control) Act and measures implementing United Nations sanctions via the United Nations Act and Monetary Authority of Singapore regulations.

17. Electronic communications, signatures, and records

We use electronic records, notices, and signatures. Under Singapore’s Electronic Transactions Act 2010, electronic records and signatures are legally recognized, and contracts may be formed electronically. By using the Services, you consent to receive records and signatures electronically, and you agree we may retain records in electronic form.

18. Errors, accuracy, and corrections

Information on the Services may occasionally contain typographical errors, inaccuracies, or omissions relating to descriptions, pricing, or availability. We may correct any errors or update information at any time without prior notice.

19. Disclaimer of warranties

The Services and all products are provided on an “as is” and “as available” basis. To the fullest extent permitted by law, we disclaim all warranties, express or implied, including implied warranties of merchantability, fitness for a particular purpose, and non-infringement. We do not guarantee that the Services will be error-free, uninterrupted, secure, or that defects will be corrected. You use the Services at your own risk.

These exclusions apply only to the extent permitted by law and do not limit rights that cannot be excluded under the Consumer Protection (Fair Trading) Act or similar mandatory consumer-protection rules.

20. Limitation of liability

To the fullest extent permitted by law, we and our officers, employees, and agents will not be liable for indirect, incidental, special, consequential, punitive, or exemplary damages, including lost profits, revenue, or data, arising out of or related to your use of the Services or products, even if we have been advised of the possibility. Some jurisdictions do not allow certain exclusions or limitations. In those jurisdictions, our liability will be limited to the maximum extent permitted by law.

Nothing in these Terms excludes or limits liability for death or personal injury caused by negligence, fraud, or fraudulent misrepresentation. Any limitation of liability for other loss is subject to the Unfair Contract Terms Act reasonableness test.

21. Indemnification

You agree to defend, indemnify, and hold us harmless from claims, damages, losses, liabilities, costs, and expenses, including reasonable attorneys’ fees, arising from your use of the Services, your content, your breach of these Terms, or your violation of law or third-party rights. We may assume the exclusive defense of any matter you must indemnify, and you will cooperate with that defense.

22. Termination

We may suspend or terminate your access to the Services at any time, with or without notice, including for any breach of these Terms or applicable law. After termination, provisions that by their nature should survive will remain in effect, including intellectual property, disclaimers, limits of liability, indemnity, dispute resolution, and miscellaneous terms.

23. Dispute resolution

23.1 Informal process

Before filing a formal claim, each party agrees to try to resolve any dispute informally for at least 30 days after written notice. If we cannot resolve the dispute during that window, either party may proceed.

23.2 Binding arbitration

Any dispute arising from or relating to these Terms or the Services that is not resolved informally will be finally resolved by binding arbitration administered by the Singapore International Arbitration Centre under the SIAC Rules then in effect. For arbitrations commenced on or after January 1, 2025, the SIAC Rules 2025 apply by default, replacing the 2016 Rules. The tribunal will consist of 1 arbitrator. The seat and venue will be Singapore. The language of the arbitration will be English. Either party may seek temporary or preliminary injunctive relief in a court of competent jurisdiction to protect intellectual property or confidential information. The arbitration agreement here replaces any contrary forum selection text that appeared in prior versions of our terms. The original version already adopted binding arbitration and a class procedure waiver, which remain in effect in simplified form here.

Where the arbitration is “international” within the meaning of the International Arbitration Act 1994, that Act and the UNCITRAL Model Law (as incorporated) govern Singapore-seated proceedings; otherwise the Arbitration Act 2001 applies.

23.3 Class action waiver

Disputes will be handled on an individual basis only, not as class actions or consolidated proceedings. Arbitrators cannot consolidate other users’ claims with yours.

24. Governing law and venue

Singapore law governs these Terms without regard to conflict of laws rules. Subject to the arbitration clause, courts in Singapore have exclusive jurisdiction for any permitted court action.

25. Force majeure

We are not responsible for any delay or failure to perform due to events beyond our reasonable control, including acts of God, labor disputes, supply chain disruptions, carrier failures, public health events, power outages, or acts of government.

26. Assignment

We may assign our rights and obligations under these Terms. You may not assign or transfer your rights or obligations without our prior written consent. Any attempt to assign in violation of this section is void.

27. No agency

Your use of the Services does not create a partnership, joint venture, employment, or agency relationship with us. You may not make statements on our behalf.

28. Severability and waiver

If any provision of these Terms is found unlawful or unenforceable, that provision will be severed and the remaining provisions will continue in effect. Our failure to enforce any provision is not a waiver of our right to enforce it later.

29. Entire agreement and interpretation

These Terms and the policies incorporated by reference are the entire agreement between you and Creator Clones regarding the Services and replace all prior or contemporaneous understandings. Headings are for convenience only and do not affect interpretation. If these Terms exist in multiple languages, the English version controls.

30. California users

Under California Civil Code §1789.3, California users of an electronic commercial service are entitled to the following consumer rights notice: You may contact the Complaint Assistance Unit of the Division of Consumer Services of the California Department of Consumer Affairs at 1625 North Market Blvd., Suite N112, Sacramento, CA 95834, or by telephone at (800) 952-5210 or (916) 445-1254.

31. Contact

Creator Clones Pte. Ltd.
192 PANDAN LOOP, #04-15, PANTECH BUSINESS HUB, SINGAPORE 128381
Singapore
support@creatorclones.com